About Merchaven

Merchaven is a cross-border e-commerce retail brand operated by Chaozhou Kuaipin Network Technology Co., Ltd., serving the United States market with home and everyday household products. Guided by the idea "A Cleaner Home A Happier You," the store is focused on helping customers achieve a tidy and organized living space at a lower cost.

Corporate Relationship and Business Information

Operating Entity: Merchaven operated by Chaozhou Kuaipin Network Technology Co., Ltd.

Registered Address: Units 2009–2014, Building A, Wande Yunchuang Park, East side of Jinhui Garden, North Waihuan Road (South of Hongtian Plaza), Xiangqiao District, Chaozhou City

Actual Operating / Warehouse Address: Units 2009–2014, Building A, Wande Yunchuang Park, East side of Jinhui Garden, North Waihuan Road (South of Hongtian Plaza), Xiangqiao District, Chaozhou City

Return Receiving Address: Units 2009–2014, Building A, Wande Yunchuang Park, East side of Jinhui Garden, North Waihuan Road (South of Hongtian Plaza), Xiangqiao District, Chaozhou City

Company English Name (matching business license): Chaozhou Kuaipin Network Technology Co., Ltd.

Chaozhou Kuaipin Network Technology Co., Ltd. was founded in 2026 and is located in Chaozhou City, Guangdong Province. Chaozhou sits in eastern Guangdong and is one of the important nodes in China's manufacturing supply chain, particularly in the daily consumer goods sector, where it has mature industrial supporting facilities and logistics infrastructure. The company operates the Merchaven brand store under a cross-border e-commerce model, focusing on home storage and everyday household products, and sells directly to U.S. consumers through the Shopify platform.

Choosing Chaozhou as the operating base was not accidental. Chaozhou and its surrounding areas are home to a large number of manufacturers of household goods, plastic products, metal shelving, and storage tools, with fast supply chain response times and short sampling and restocking cycles. The team has long been engaged in cross-border retail and is familiar with the home habits and storage needs of American consumers, allowing it to adjust product structure quickly based on market feedback. The team is lean in size, with core members covering product selection, procurement, quality inspection, warehousing, customer service, and logistics coordination. It adopts a "small team, direct-operated warehouse, fewer intermediaries" operating model to reduce intermediate costs and improve fulfillment efficiency.

The company's current main product categories include: storage racks, storage trays, shelving units, desktop organization items, kitchen and bathroom storage accessories, and closet分层 storage tools, among other home and daily household goods. The products are positioned as practical, emphasizing simple structure, easy installation, and reasonable pricing, suitable for apartments, rental housing, home storage rooms, and similar scenarios. Merchaven does not pursue sheer SKU quantity, but rather focuses on the single thread of "storage and organization," continuously screening products that truly solve everyday space problems.

Our Mission

Merchaven's goal is not to become the e-commerce platform with the broadest catalog, but to become a choice U.S. consumers can trust when it comes to "organizing and storing." We believe a tidy and orderly home should not require a premium price to achieve. Merchaven's operating logic is simple: source directly from factories, hold our own inventory, and pass the saved intermediate costs on to customers. Every product we list is personally handled by our team and quality-checked before leaving the warehouse. No middlemen, no inflated markups, no unnecessary links. We are a small and pragmatic team, making only products with a clear purpose that truly solve home problems.

We do not aim to cover everything, but focus on one specific need—helping people store and organize the things they use every day. Whether it is a rack that keeps a closet from becoming cluttered, a storage tray that stops a drawer from becoming a junk pile, or a simple shelf that turns unused wall space into usable storage, the goal is the same: products that work well at a reasonable price. We want customers to feel that what they receive matches what they saw, and that the money was well spent.

What We Sell

Merchaven focuses on home and everyday household products, with a core direction in storage and organization solutions. Current main product lines include:

• Storage racks and shelving units — for closets, kitchens, bathrooms, and utility spaces

• Storage trays and organizer boxes — for drawer dividers, countertop organization, and small-item sorting

• Household daily accessories — practical daily-use items that support a tidy living environment

The store adopts a curated model: rather than pursuing a massive number of SKUs, it screens products around a unified theme—practical, affordable, and designed for real home scenarios.

Every item listed on Merchaven goes through a selection process. We assess whether the product solves a real problem, whether the materials and structure can withstand normal use, and whether the price remains reasonable after shipping and fulfillment costs. Products that pass are stocked in our own warehouse and checked again before packing. If a product does not meet standards in durability, finish, or function, it does not stay in the catalog.

Best Price and Quality Products

Merchaven operates its own warehouses and sources directly from manufacturers. There is no agent layer in the procurement process. This structure allows us to control product quality at the inspection stage while keeping pricing free of unnecessary distribution costs.

Our team performs manual quality inspections before items are packed and shipped. Products that do not meet standards are not sent out. The goal is straightforward: customers receive what they see, and the price reflects the product itself, not layer upon layer of operating overhead.

Because we hold inventory ourselves, we do not depend on third-party fulfillment timelines to handle every order. We can consolidate shipments, manage stock levels, and handle returns through our own warehouse. This also means that when a customer contacts us about an order, we can check the actual status rather than passing the issue to an unrelated third party.

Payment Security and Privacy

Merchaven uses PayPal as its payment gateway and employs SSL encryption technology to protect transaction data during transmission. Payment information is transmitted directly to a secure electronic vault for processing. Customer data is used solely for order processing and delivery. We do not sell or share customer information with third parties for marketing purposes.

Contact

For order inquiries, returns, or product questions, please contact us at support@merchaven.com. Our warehouse and return address is Units 2009–2014, Building A, Wande Yunchuang Park, East side of Jinhui Garden, North Waihuan Road (South of Hongtian Plaza), Xiangqiao District, Chaozhou City. Phone: +86 15066785985.